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The unique crackling wick of a Hearthwick® Flame candle has distinctive characteristics. Here are some simple steps for ensuring the best burn every time.
Light the wooden wick at one end and allow the flame to flow naturally across the wick. Make sure that the top surface of the wax melts all the way to the edge of the candle before extinguishing the flame — this may take between 30 and 60 minutes after lighting. A full pool of melted wax will keep the candle from tunneling, or leaving wax on the sides of the vessel.
Your flame height may vary, and may occasionally even appear to self-extinguish. Even a low flame will continue to heat, and the flame height should return shortly. Your Hearthwick® Flame candle performs best when kept lit for 3 to 4 hours.
Keep your burning candle in sight and away from drafts. Always place it on a flat, heat-resistant surface when lit. Keep the candle away from children, pets, materials that can catch fire, and other heat sources.
Never move your candle while it is burning or still hot. Only move it once the flame is extinguished and the wax has cooled. Pouring or removing liquid wax from the vessel may cause the wick to extinguish and affect the future burn quality of the candle.
Due to the unique design of the Hearthwick® Flame wick, it is unlikely to need trimming. If your candle flame grows to over 1 inch high or the candle begins to smoke, then carefully extinguish the candle, allow the wick and wax to cool, and trim the wick to 1/4 inch. Remove and discard all wick trimmings before relighting the candle.
When there is approximately 1/4 inch of wax remaining at the bottom of the vessel, extinguish the wick and recycle the vessel according to your local recycling center instructions.